Privacy Policy
Effective Date: 01/15/2026
Website: https://vexelz.com
Business Name: VEXELZ
Contact Email: info@vexelz.com
VEXELZ respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, submit a contact form, request a quote, or communicate with us about our graphic design, branding, website layout, packaging, portfolio, or social media design services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website forms, emails, or direct communication.
This may include:
- Your name
- Email address
- Phone number
- Company or brand name
- Website URL
- Project type
- Project budget
- Project timeline
- Design preferences
- Files, links, or brand materials you choose to submit
- Any message or project details you provide
We may also collect basic technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referral source
- General location data
- Website usage and performance data
This information helps us operate the website, improve the user experience, and protect the website from spam, abuse, or security threats.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries
- Provide quotes or project estimates
- Communicate about design services
- Review your project requirements
- Create proposals, invoices, or service agreements
- Deliver requested design services
- Improve our website and services
- Prevent spam, fraud, or unauthorized activity
- Maintain business records
- Comply with legal or administrative requirements
We do not sell your personal information.
3. Contact Forms and Project Inquiries
When you submit a contact form on our website, the information you provide may be sent to us by email and may also be stored securely through our website or form provider.
Please do not submit sensitive personal information through the contact form, such as Social Security numbers, banking details, passwords, private identification documents, or confidential legal/medical information.
Project files, logos, brand materials, images, and references submitted through the website or by email are used only to review, quote, or complete your requested project.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and understand how visitors interact with the site.
Cookies may be used for:
- Website performance
- Security
- Form functionality
- Analytics
- User experience improvements
If we use analytics tools, such as Google Analytics or similar services, those tools may collect information about website usage, device type, browser behavior, and traffic sources.
You can disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
5. Third-Party Services
We may use trusted third-party services to operate our website and business, including:
- Website hosting providers
- Email providers
- Contact form tools
- Analytics tools
- Spam protection tools
- Payment processors
- Project management or file-sharing platforms
These third-party services may process limited information only as needed to provide their services.
We are not responsible for the privacy practices of external websites or third-party platforms linked from our website. If you visit another website, their privacy policy applies.
6. Payments
If you make a payment for services, payment information may be processed by a third-party payment provider. VEXELZ does not store full credit card numbers or complete payment card details on this website.
Payment processors may collect billing information necessary to complete the transaction.
7. How We Protect Your Information
We use reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, email system, or online transmission method is completely secure. You submit information at your own risk.
8. How Long We Keep Your Information
We keep personal information only as long as necessary for business, legal, tax, accounting, communication, or project-related purposes.
Project inquiry details may be retained to manage communication history, provide future service, resolve disputes, or maintain business records.
You may request that we delete your personal information, subject to any legal or business recordkeeping requirements.
9. Sharing Your Information
We may share your information only when necessary to:
- Provide our services
- Operate the website
- Process payments
- Communicate with you
- Protect against fraud or abuse
- Comply with legal obligations
- Work with trusted service providers
We do not sell, rent, or trade your personal information.
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain communications
- Ask how your information is used
- Withdraw consent where applicable
To make a privacy request, contact us at: info@vexelz.com
11. Email Communication
If you contact us through the website or by email, we may reply to you using the contact information you provided.
We may also send project-related messages, proposals, invoices, updates, or follow-up communication.
You can request that we stop non-essential communication at any time.
12. Children’s Privacy
Our website and services are intended for business owners, professionals, and general adult users. We do not knowingly collect personal information from children under 13.
If we learn that a child under 13 has submitted personal information, we will delete it as soon as reasonably possible.
13. Portfolio and Client Work
We may display completed design work, branding concepts, website layouts, logos, packaging, social media designs, or related creative work in our portfolio, marketing materials, or social media channels.
If your project requires confidentiality, this must be agreed to in writing before the project begins.
We do not publish private business information, login credentials, sensitive files, or confidential project materials without permission.
14. Data Transfers
If you access our website from outside the United States, your information may be processed in the United States or in other locations where our service providers operate.
By using our website, you understand that your information may be transferred and processed outside your location.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
VEXELZ
Website: https://vexelz.com
Email: info@vexelz.com